New York Sports Club Reviews and Complaints All Reviews

frizazeld's Picture Comment by frizazeld  0

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The worst customer service I've ever experienced!!! My firm pays for my Gym membership. I logged onto my NYSC account to get a copy of my receipt so I can turn it in with my quarterly spending account. Could not find a receipt anywhere. I called customer service and they said they don't offer receipts for monthly transactions. I said all my credit cards,electric,gas,cable,insurance all send me a receipt after the transaction has been made. They said I have to call back once a month and wait for twenty minutes for someone to pick up the phone and request a receipt. Are you kidding me!

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