New York Sports Club Reviews and Complaints All Reviews

ROEBALL's Picture Comment by ROEBALL  0

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i have a complaint , was at the nysc in danbury today 1/1/13 the gym was suppose to open for 7am. posted on the doors well, no one showed up until 740 and apparantly the person that opened the gym was an instructor and clearly said she is not responsible for openeing the gym, at the same time a new employee was there waiting to get in as well, her first day at the babysitty position, she didnt even know what to do, so everyone that entered the gym this morning was there with no EMPLOYEE ... i feel if i had all the intention of working out at 7 someone should be there..this happened one other time in the past and we got a 1mth free, ive been a member there for 15 yrs...very disappointed when i called and they said they couldnt do anything for us...

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