New York Sports Club Complaint

New York Sports Club Complaint

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NYSC - push hard sales and dont care - NYSC Membership


Came to 86 and lex club to check what they have. I came to the store first, took classes schedule, then got back the same day, 10/30, in 15 mins, as I decided to get information finally. Told manager, I believe Mark, that I'm not ready to sign. He send me to sales person, MaryAnn who denied to give me any information about gym until I feel out membership card. I said I'm not ready to buy yet and need more information. She said hold on and left me for 10(!!!!) Minutes as she went to speak with someone that I'm not filling out the form. I left, angry. Mark was chasing me, and telling me I must give him my email so he can send me info. Seriously ?! I have 3 nysc around my home/work ans really was considering becoming a member. Ridiculous customer service. Not going back.


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