New York Sports Club Complaint

New York Sports Club Complaint

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Illegally forging signatures on contracts


Was a member at NYSC for a little over a year. Had personal training the entire time. After 13 months, i took a break from the gym and froze my account. A few months later, I get a phone call from their billing department stating I am past due $60 per month for my personal training contract. ***I NEVER SIGNED A CONTRACT FOR PERSONAL TRAINING*** I had her send me a copy of it and it was NOT my signature. NYSC FORGED MY SIGNATURE ON A LEGAL DOCUMENT. What kind of unethical practice are they running there?!?! I immediately told them to cancel my membership as I will never go back there. Now 1 year later, I get a call from a collection agency staying that I am past due for charges due to freezing my account. They never cancelled my account. NYSC refuses to make the adjustment and I refuse to pay services which I told them to cancel after they preformed illegal and unethical activities at an attempt to steal my money. I asked for the billing supervisor but she said there is no one above her. I know she was not the CFO of NYSC so why was it necessary to lie...OH, because they are an unethical company. that's right. I've filed complaints with the Department of Consumer Affairs and the Better Business Bureau. Be very weary to join this gym. You have NO idea of what kind of illegal actions they are doing in the back office to steal your money.


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