New York Sports Club Complaint

New York Sports Club Complaint

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Failed to Cancel Membership - Gym membership


Hello. I'm sorry that I had to take this action. Back in Feb 2015 when my membership contract with NYSC terminated I requested to have my membership cancelled. I physically went to the club and spoke to the manager myself. He was ok with it given my contract expired that month. However despite that and even confirming over the phone the next day he failed to cancel my membership and in turn charged my credit card on March 1 and then again April 1st. This is simply ridiculous. How many times do I have to remind them to cancel a membership? It takes them so quickly to add a member but so hard to cancel a membership! I hope they will cancel my membership and reverse two months' charges immediately.


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